Our Post Transaction Product Suite

 
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Customer Referrals

The MondoConneX Referral module allows you to use the power of advocacy to quickly generate new customers whilst incentivising existing happy customers to be your greatest sales channel. A/B test different referral campaigns to see what works best for you.

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Surveys

The MondoConneX insights module allows you to run detailed customer surveys through your post transaction widget. Ask key questions over time to build out a detailed customer profile, or run quick NPS pulse checks, and get real time feedback delivered straight to your marketing/insights team.

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Advertising

The MondoConneX Post Transaction advertising tool will allow you to serve targeted content to your visitors based on their profile and demographical information. Choose to serve valuable content, internal offers, or relevant 3rd party advertising offers to customers to drive ancillary revenues.

 
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Customer Referrals

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How it works

Encourage your existing satisfied customers to refer your website to their friends and colleagues. Offer great incentives such as rewards and discounts.

When your customers refer their friends and colleagues, our system provides a trigger so you can reward them for referring someone. Our platform sends a trigger when a new referred customer transacts with you , so you can track new customer attributions in real time.

Surveys

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Data Insights Tool

The MondoConneX Data Insights tool allows you to capture any bespoke insights in real time and make key business decisions in the moment as required.

Take quick pulse checks or spread multiple questions out across your users to allow for a great customer experience whilst still capturing large amounts of data insights.

Filter your questions by time of day, location, age or gender.


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Surveys & Pulse Checks

Present your customers with surveys. Easily add a variety of scoring widgets against a bespoke question. View results in real time.

Filter the question to certain demographics, location or time of day.

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Multi Question Surveys

Have multiple questions to ask? Split these up across multiple groups so that each person is only asked one question. View the combined results in real-time in your dashboard.

All data can be downloaded in a structured format for analysis in Excel.

Advertising

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1. Targeted Offers

Once a customer completes a purchase, we use the verified customer data (name, email, phone, postcode etc) to serve targeted and timely performance based advertising.


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2. Customer Opts-in

If one of your customers opts into the offer we capture the lead, and you get paid a revenue share of the lead cost.

The customer is then delivered their offer directly to their phone via SMS or Email.

 

Want to know more about Post Transaction?

 
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